Terms & Conditions
Billings & Refunds
The following Billing & Refund Policy (“Policy”) applies to all users and describes how your payments are made to My Life On A Stick (“My Life On A Stick”, “we”, “us” or “our”) in connection with this website (“Site”), and the services and products provided on the Site (the “Service,” “Product,” “Services,” or “Products”). The Policy also clearly denotes how My Life On A Stick facilitates returns and refunds.
These Copyright Policy (this “Policy”) constitutes a legally binding agreement made between you, whether personally or on behalf of an entity (“you” or “You”) and My Life On A Stick (“My Life On A Stick”), concerning your access to and use of the My Life On A Stick USB Stick, its contents, and all content included on this site, such as text, graphics, logos, images, and software (collectively the “Property”). You agree that by accessing, purchasing, and using the Property, you have read, understood, and agree to be bound by this Policy and the My Life On A Stick Terms and Conditions. IF YOU DO NOT AGREE WITH THIS POLICY, THEN YOU ARE EXPRESSLY PROHIBITED FROM PURCHASING AND USING THE PROPERTY AND YOU MUST DISCONTINUE USE IMMEDIATELY.
Digital Downloads Policy
This digital download policy (the "Policy") applies to all digital products and services (the "Products") provided by My Life On A Stick (the "Company"). By using any of the Products, you agree to be bound by the terms and conditions of this Policy. If you do not agree to the terms and conditions of this Policy, you should not use any of the Products. Product Description The Products are digital files, specifically life stories in the form of audio recordings, photographs, documents and videos, that can be downloaded or streamed, which will be delivered to you. Payment All payments for the Products must be made through the Company's website. Payment can be made using a variety of methods, including credit card, PayPal, and any other payment methods that may be provided on the website from time to time. The payment process is secure, and the customer's information is kept confidential and protected. Delivery Upon receipt of payment, the Product will be made available for download or stream. Refunds and Returns Due to the nature of the Products, refunds are only available in the case of defective products or if there is any error in the content. In such cases, the customer should contact the Company's customer support team within 7 days of receiving the product, and the company will replace the product. Copyright All Products are protected by copyright laws and international copyright treaties. You may not copy, reproduce, distribute, or create derivative works from the Products without the express written consent of the Company. The content is for personal use only and should not be shared or distributed to others without the consent of the Company. The customer should not use the content for commercial purposes or for any other purpose than personal use. Disclaimer of Warranties The Products are provided "as is" and the Company makes no representations or warranties of any kind, express or implied, as to the operation of the Products or the information, content, materials, or products included on the Products. The Company does not guarantee the accuracy, completeness, or reliability of the content, and the customer should use their discretion while using the content. The company does not warrant that the Products will meet the customer's expectations or that the content will be error-free. The company will not be held responsible for any inaccuracies or errors in the content. Limitation of Liability The Company shall not be liable for any damages of any kind arising from the use of the Products, including but not limited to direct, indirect, incidental, punitive, and consequential damages. The company shall not be liable for any damages resulting from the loss of use, data, or profits, or from any unauthorized access to or alteration of the customer's transmissions or data. Changes to the Policy The Company reserves the right to make changes to this Policy at any time. Your continued use of the Products following any changes to this Policy will be deemed as acceptance of those changes. The company will notify its customers of any changes through the email provided at the time of purchase. It is the customer's responsibility to check the Policy periodically for changes. Contact Us If you have any questions or concerns about this Policy, please contact the Company at firstname.lastname@example.org. Our customer support team is available Monday to Friday from 9 am to 5 pm. The company values customer satisfaction and will make every effort to resolve any issues or concerns that may arise.
My Life On A Stick is committed to providing our customers with a high-quality and secure digital service for purchasing life stories on a USB stick. Our goal is to ensure that customers' personal data is protected and kept private, that our systems are secure against cyber-attacks, and that customer service is provided in a timely and professional manner. This policy outlines the specific actions that My Life On A Stick will take to achieve these goals. Data Protection and Privacy: 1.My Life On A Stick will collect, use, and store customer data in accordance with the General Data Protection Regulation (GDPR) and the Data Protection Act 2018. 2.My Life On A Stick will provide clear and concise privacy notices to customers, outlining the types of data that we collect, how we use it, and who we share it with. 3.Customers will be able to access, update, or delete their personal data at any time by contacting our customer service team. 4.My Life On A Stick will obtain customer consent for the collection, use, and storage of personal data in accordance with GDPR and DPA 2018. 5.My Life On A Stick will implement appropriate security measures to protect customer data from unauthorized access or disclosure, such as encryption, firewalls, and intrusion detection systems. 6.My Life On A Stick will conduct regular data protection impact assessments to identify and mitigate any potential risks to customer data. 7.My Life On A Stick will appoint a Data Protection Officer (DPO) to oversee data protection compliance and to act as a point of contact for customers and authorities on data protection matters. 8.My Life On A Stick will provide regular training to all employees on data protection and privacy matters to ensure compliance with relevant laws and regulations. 9.My Life On A Stick will have in place procedures for handling data breaches and report them to the relevant authorities within 72 hours of discovery. Cybersecurity: 1.My Life On A Stick will implement and maintain robust cybersecurity measures to protect against cyber-attacks and breaches, such as network and endpoint security, intrusion detection and prevention systems, and regular security audits. 2.We will regularly monitor our systems for potential vulnerabilities and take prompt action to address any issues that are identified. 3.We will also provide customer support to assist with any cybersecurity concerns and provide guidelines for customers to protect their personal data and USB sticks. 4.My Life On A Stick will conduct regular cybersecurity risk assessments to identify and mitigate any potential risks to our systems and customer data. 5.My Life On A Stick will appoint a Chief Information Security Officer (CISO) to oversee cybersecurity compliance and to act as a point of contact for customers and authorities on cybersecurity matters. 6.My Life On A Stick will implement incident response plans and conduct regular incident response drills to ensure preparedness for potential cybersecurity incidents. 7.My Life On A Stick will have in place procedures for handling cyber-attacks and report them to the relevant authorities promptly. Customer Service: 1.My Life On A Stick will provide customer support through our website, email, and phone. 2.We will respond to customer inquiries and concerns in a timely and professional manner, providing customers with detailed information about our products, services, and policies. 3.We will also regularly update our website and USB sticks to provide the best experience to our customers, including new features and functionalities, and to ensure compliance with relevant laws and regulations. 4.My Life On A Stick will conduct regular customer service satisfaction surveys to identify areas for improvement and to ensure that customer needs are being met. 5.We will have a dedicated customer service team that is trained to handle all types of customer inquiries, concerns, and complaints. 6.We will have a customer service escalation process in place to ensure that any complex or high-priority issues are handled promptly and effectively. 7.We will have a transparent and easy-to-find refund and return policy for customers who are not satisfied with their purchase. Marketing and Advertising: 1.My Life On A Stick will only use customer data for marketing and advertising purposes with their explicit consent. 2.We will use clear and conspicuous opt-in and opt-out mechanisms for customers to control the use of their data for marketing and advertising purposes. 3.We will not engage in any deceptive or misleading advertising practices. 4.We will comply with all relevant laws and regulations regarding marketing and advertising, such as the UK's Committee of Advertising Practice (CAP) Code. Website and System Maintenance: 1.My Life On A Stick will regularly update and maintain our website and systems to ensure that they are functioning properly and securely. 2.We will conduct regular backups of customer data to ensure that it can be restored in the event of any technical issues. 3.We will have disaster recovery plans in place to ensure that our systems can quickly and effectively recover from any unexpected incidents. 4.We will comply with all relevant laws and regulations regarding website and system maintenance, such as the Payment Card Industry Data Security Standards (PCI DSS). We will continue to review and update this policy as necessary to ensure compliance with relevant laws and regulations, and to meet the evolving needs of our customers. By implementing the measures outlined in this policy, we aim to provide our customers with the highest level of data protection, cybersecurity, customer service and to protect customers from any possible frauds or scams.
Pythagoras taught that unity is the first great law of the universe and we at My Life On A Stick follow his example. My Life On A Stick is trustworthy. Our activities are conducted by a code of ethics and social responsibility. Our ethos … We value and protect workers, creatives and creativity. Diversity is within our conscientiousness. Care for the community is within our being. Purpose is what we have.